So you’ve seen the specs, read everything we’ve published and decided to buy either the Windows Phone 8X or the Windows Phone 8S. Every so often, every phone needs a good battery pull now and then. Or something more sinister comes up and you need to factory reset the device.
Sometimes a battery pull just won’t fix the problem. In these cases, it’s time to do a hard reset on the phone. Warning: All data will be lost from the phone when performing a hard reset. We recommend taking regular backups of your data.
If the phone powers on, navigate to Settings > About > Reset your Phone.
This will reset your phone to factory settings. If the OS won’t load up, use the method below.
Warning: Backup all your data
The first step is to backup all your data. I personally use cloud storage with Google but you can also use SkyDrive and other solutions to backup your data. The Windows Phone OS is designed to automatically back up your contacts to your Microsoft account which should mean your contacts are recoverable if you can’t turn on your phone.
- Switch the phone off.
- Press and hold the VOLUME DOWN button, and then briefly press the POWER button. Release the VOLUME DOWN button when you see an icon on the screen.
- Then press the following hardware buttons in sequence: VOLUME UP >VOLUME DOWN > POWER > VOLUME DOWN
Success!! Your phone is now reset to factory defaults.
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